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what we do


The realization of a new hotel (or the relaunch of an existing one) and the arrival of the first client represent, of course, one of the most exciting but at the same time most difficult moments in this sector. Often, though, you cannot even imagine how many months of work were necessary in order to open the hotel and welcome that guest. This pre-opening stage is the basis on which, the success of a new project will or will not be founded on.
According to the type of facilities, the pre-opening stage  might last from 12 to 24 months for large hotels and from 9 to 18 months for small and medium-sized hotels.

Step by Step

  • laying out of an articulate pre-opening events calendar
  • accurate check of the established deadlines
  • support in the definition of the organization chart of the new facility
  • definition of service quality standards and writing of a manual to be consigned to the whole staff
  • defining of the organization within each department
  • selection  together with the ownership of department heads together (if not present)
  • writing of job descriptions and department procedures
  • training for departments closely related to “guest contact”
  • strategic approach to the price scheme and definition of services for the differentiation of rooms according to types of stay

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keep in touch
hospitalitymood en pre-opening 007call us
+39 392 8719615
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